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Business administration

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45 articles found

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Business administration

Why People Pay After Using It for Free: Freemium

Freemium is a pricing strategy that gives away a basic product or service for free and charges for better features, more capacity, or added convenience. This article covers where t

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Business administration

Does Going First Win? First-Mover Advantage

First-mover advantage is the edge a company gains by entering a market before anyone else. We look at where that edge comes from, the costs pioneers pay, what historical research r

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Business administration

Why Delegated Work Goes Astray: The Principal-Agent Problem

The principal-agent problem is the conflict that arises when the interests of the person who hands over a job and the person who takes it on diverge. We look at why it happens, how

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Business administration

Where Should We Grow? The Ansoff Matrix

The Ansoff Matrix splits “what to sell (products)” and “whom to sell to (markets)” into existing and new, showing four growth strategies a company can choose along with how risky e

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Business administration

It Gets Cheaper the More You Make: The Experience Curve

The experience curve is the phenomenon in which the cost of making one unit falls by a fixed percentage every time cumulative production doubles. This piece covers its origins, fro

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Business administration

The Option That Changes Your Choice: The Decoy Effect

The decoy effect is when a deliberately less attractive option makes another product look better. This piece explains asymmetric dominance from Huber, Payne and Puto’s 1982 study,

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Business administration

Value That Grows the More It’s Used: The Network Effect

A network effect is the phenomenon in which a product or service becomes more valuable as more people use it. This piece covers direct and indirect effects, two-sided platforms and

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Business administration

The Hidden Price of Changing: Switching Costs

Why is it so hard to switch carriers, airlines, or software even when a cheaper option exists? This piece explains switching costs, the three types identified by Burnham, Frels, an

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Business administration

The More of Us, the Less Each Tries: The Ringelmann Effect

Why does each person pull less hard when more people join in? This article covers Ringelmann's rope experiments, the two causes of lost performance, everyday and workplace examples

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Business administration

A Market That Eats Itself: Cannibalization

Why does cannibalization, where a new product eats into an existing product's sales, happen? This article explains what it is and why it occurs, the cases of Apple, Kodak, and Netf

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Business administration

The Deep Gap Before the Mainstream Market: The Chasm

Why do new products that get off to a brilliant start stall before reaching the mainstream market? This article explains the chasm, the deep gap between early adopters and the earl